Reform unveils £30 tax credit for Britons stuck on the phone to HMRC for over 30 minutes
Reform UK has announced plans to introduce a tax credit for Britons who are left waiting on the phone to HM Revenue and Customs (HMRC) for more than 30 minutes.
Earlier this morning, the party's Treasury spokesperson Robert Jenrick confirmed those affected will receive a £30 tax credit at the end of the tax year if Reform wins power.
To ensure the tax authority meets its targets, Reform will link the pay of senior HMRC officials to their customer service performance.
Notably, if senior officials fail to make progress on waiting times, they will be fired.
This latest announcement from Reforms comes after MPs accused HMRC of “degrading its own services” to push people to use its website.
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